Frequently Asked Questions | CoffeeNet

Question 1

What is CoffeeNet?

Accepted Answer

CoffeeNet is the Intelligence Network for Global Coffee Trade. It bridges the compliance gap in global commodity trade by allowing farmers, cooperatives, traders, and global buyers to securely exchange trusted origin data. It transforms fragmented records into proactive, audit-ready intelligence to secure your supply chain with ground-truth data.

Question 2

Who owns CoffeeNet?

Accepted Answer

CoffeeNet is an independent, collaborative industry utility. It is owned and powered by OriginsNext and backed by a strategic collaboration with KPMG, designed specifically to operate as a neutral, foundational network for the entire ecosystem.

Question 3

Who can access and use CoffeeNet?

Accepted Answer

CoffeeNet is built to connect every participant in the coffee ecosystem. Because data sharing is strictly permissioned, participants, ranging from farmers and aggregators to multinational buyers, banks, insurers, and governments, can connect and securely exchange specific data.

Question 4

Does CoffeeNet work for companies not based in Brazil?

Accepted Answer

Absolutely. While CoffeeNet serves as the primary intelligence infrastructure for mapping Brazilian coffee origins, it is a global platform designed for any international organisation buying, trading, or financing coffee worldwide.

Question 5

Can I use the platform for commodities other than coffee?

Accepted Answer

Yes. The underlying OriginsNext platform is entirely commodity-agnostic. It fully supports the traceability, tokenisation, and compliance mapping of other global commodities, including bulk goods (like sugar) and serialised goods (like beef and coffee).

Question 6

How does CoffeeNet support Farm Production?

Accepted Answer

CoffeeNet allows you to securely digitise your harvest at the exact point of origin. This automates compliance from the very first step and protects your market access right at the farm gate.

Question 7

How does CoffeeNet handle Storage & Milling?

Accepted Answer

At the Storage & Milling stage, CoffeeNet consolidates multi-source data without losing the origin trail, ensuring automated compliance and protected market access even as crops are mixed at Point of Delivery (POD) facilities.

Question 8

What value does CoffeeNet provide for Exporting & Trading?

Accepted Answer

For exporters and traders, CoffeeNet validates international compliance before the cargo ever leaves the port, automating assurance to protect your market access globally.

Question 9

How does CoffeeNet assist End Buyers?

Accepted Answer

At the End Buying stage, CoffeeNet uncovers hidden vulnerabilities deep within your indirect supply chain, providing the automated compliance and verified evidence needed to satisfy global mandates.

Question 10

What is the Strategic Alliance between OriginsNext and KPMG?

Accepted Answer

Built on innovation. Backed by authority. OriginsNext provides the technological "Infrastructure of Trust," while KPMG brings unparalleled market credibility and ESG expertise, establishing the definitive, independent intelligence infrastructure for the coffee ecosystem.

Question 11

How does CoffeeNet transform data into intelligence?

Accepted Answer

CoffeeNet provides the "Infrastructure of Trust" to transform fragmented supply chain records into proactive, audit-ready intelligence. The network enables participants to seamlessly connect, collect, comply, and securely share data across the entire coffee ecosystem.

Question 12

Can I access deforestation assessments directly from CoffeeNet?

Accepted Answer

Yes. Premium subscribers can leverage ONX Insight and ONX Comply to access dynamic, automated deforestation risk assessments from connected services (including KPMG Watch for Risk and Sette) to receive vital early warnings deep within their indirect supply chain.

Question 13

Do I need to replace my existing ERP or CRM systems to use CoffeeNet?

Accepted Answer

Not at all. CoffeeNet is designed for total operational interoperability. Through secure API integrations, CoffeeNet synchronises verified network intelligence directly back into your existing internal systems, enhancing your current tech stack.

Question 14

Is my data secure?

Accepted Answer

Data security is the foundation of CoffeeNet. Hosted on Microsoft Azure Cloud, the platform utilises government-grade security protocols. Key data points are locked within a tamper-evident, immutable ledger to guarantee both privacy and auditability.

Question 15

Will my data be sold, or will competitors see my supply chain?

Accepted Answer

Absolutely not. Your data is never sold, reused, or exposed to unauthorised parties. Every participant retains granular control over exactly what data is shared, with whom, and for what specific purpose.

Question 16

How does CoffeeNet protect commercially sensitive information from buyers?

Accepted Answer

The platform operates on a strict permissioned data-sharing model. You can share validated compliance proofs (such as deforestation-free status) with buyers without ever exposing your sensitive indirect supplier identities, pricing, or commercial relationships.

Question 17

How can I test the platform and request access?

Accepted Answer

Ready to protect your market access? You can reach out to the CoffeeNet team via our Contact Us page to join the network, request a Sandbox trial to test the environment with zero legal friction, or to request technical support.

Question 18

What support services does CoffeeNet offer?

Accepted Answer

Every participant on the network has full access to our 24/7 help desk and live, on-demand chat via ONX Assist. Premium enterprise customers also receive dedicated onboarding, training, and strategic compliance support directly from our KPMG alliance team.

Question 19

What is included in the Network Gateway tier?

Accepted Answer

The free Network Gateway tier provides essential access to establish your digital footprint and connect to the network. It includes standardised industry registry access, data integration (API, CSV, web forms), a secure data vault for traceability and evidence, the ability to share evidence (responding to inbound requests), and basic standard support.

Question 20

What does the Supply Verification tier offer?

Accepted Answer

Priced upon enquiry, the Supply Verification tier provides proactive tools to map multi-tier ecosystems and automate compliance workflows. It includes everything in Network Gateway, plus multi-tier supplier gap analysis, supplier evidence requests, coffee compliance checks (post coffee allocation to order), API/CSV data extraction to ERP/CRM systems, single sign-on (SSO) integration, and dedicated support with SLAs and guided onboarding.

Question 21

What is included in the Coffee Intelligence tier?

Accepted Answer

Priced upon enquiry, the Coffee Intelligence tier offers advanced AI capabilities for predictive insights and automated orchestration. It includes everything in Supply Verification, plus predictive insights for anomaly detection and business trends, coffee compliance checks (pre coffee allocation to order), interactive supply chain views and custom dashboards, and automated evidence requirement generation.

Question 22

What is CoffeeNet's pricing and commercial model?

Accepted Answer

CoffeeNet utilises a three-tier pricing model designed for total ecosystem participation. The platform offers a free Network Gateway tier to establish your digital footprint, a Supply Verification tier for proactive compliance, and a Coffee Intelligence tier with advanced AI capabilities. Pricing for the premium tiers is available upon enquiry.

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